This policy applies to our website, checkout, support channels, and marketing communications. By using these, you consent to data practices described here. If you disagree, please discontinue use.

• Account & Contact: name, email, phone, shipping and billing addresses.
• Order & Payment: items purchased, order totals, invoices, limited payment info (full card details are handled by Stripe and/or PayPal Commerce).
• Support: messages, attachments, and order context when you contact us.
• Technical: IP address, device and browser info, pages viewed, referrers; collected via logs and Plausible.
• Marketing Preferences: newsletter opt-ins via Klaviyo and SMS opt-ins via Klaviyo SMS.

• Process and fulfill orders; provide shipping updates; manage returns/exchanges.
• Provide account features and purchase history.
• Send transactional emails via Postmark (order confirmations, resets, notices).
• Improve site experience, performance, and security (with Cloudways (DigitalOcean) and Cloudflare).
• Send marketing with your consent via Klaviyo and Klaviyo SMS (you can opt out anytime).
• Comply with legal obligations and prevent fraud (e.g., payment risk checks).

• With service providers acting on our behalf (e.g., Cloudways (DigitalOcean), Cloudflare, Stripe, PayPal Commerce, Plausible, Postmark, Klaviyo, Klaviyo SMS, USPS/UPS).
• With law enforcement or regulators when required by law or to protect rights and safety.
• During business transfers (merger, acquisition, asset sale) subject to confidentiality.

We do not sell or rent personal data.

There is no online shop running on this site at present. /shop/, /cart/ and /checkout/ do not resolve, and no store software is active here. This section describes what would happen if ordering is switched on, and it is kept so the description exists before the feature does, not after.

If online ordering goes live, order details would be stored with the site and associated with an account if you create one, and this page would be updated to name the store software and payment processor actually in use before the first order is taken.

Payments are processed by Stripe and/or PayPal. We do not store full credit card numbers on our servers. Payment processors act as independent controllers/processors per their policies.

We share necessary shipping information (name, address, phone, email) with our carriers/partners (USPS/UPS) to deliver your order and provide tracking.

If you post a review or upload content, we may display your first name/initials and review text on product pages. Please avoid sharing sensitive info in public reviews.

With your consent, we send promotional emails via Klaviyo and/or SMS via Klaviyo SMS. You can opt out anytime using the unsubscribe link in emails or by replying STOP to SMS. Message and data rates may apply.

We use essential cookies for cart and checkout functionality (WooCommerce). Plausible analytics is cookie‑free by default. If you enable an analytics opt‑out, a small cookie may be set to remember that preference. You can manage consent via our cookie banner and your browser settings.

We use HTTPS/TLS, firewalls, malware scanning, and least‑privilege access controls. Our infrastructure partners include Cloudways (DigitalOcean) and Cloudflare. No method of transmission or storage is 100% secure.

We retain order and account records for as long as needed to fulfill purchases, support your account, and meet legal and tax obligations (often up to 7 years). Marketing preferences are kept until you opt out or your account is deleted.

Depending on your location, you may request access, correction, deletion, restriction, or portability of your personal data, and you may object to certain processing. To exercise rights, contact policies@scpalmsandpsalms.com. We may verify your identity before responding.

• We do not sell or share personal information for cross‑context behavioral advertising.
• California residents can request access, deletion, and correction at policies-ca@scpalmsandpsalms.com.
• Authorized agents may submit requests with proper authorization.

Our store is not directed to children under 13. We do not knowingly collect such data. If you believe a child provided personal information, please contact us to remove it.

Your information may be processed in the United States and other jurisdictions. Where required, we use appropriate safeguards for international transfers. If you are in the EEA/UK, our legal bases include contract performance, legitimate interests (e.g., security, fraud prevention), consent (for marketing), and legal obligations.

Earlier sections describe categories of recipient. This one names them, because “service providers” is a phrase rather than a disclosure. Each is limited to providing its service to us.

• Namecheap hosts this site and carries its mail, so it can see everything stored here.
• Google Fonts serves the typefaces the site is set in. Loading a page reveals your IP address to Google.
• Fluent Forms runs the contact and support forms. What you type is stored on our own server, not in a vendor cloud.
• FluentSMTP sends our mail through our own domain, so no outside email platform handles it.
• LiteSpeed Cache and WPVivid handle page caching and backups. Backups stay on our own hosting account and are blocked from public download.
• Loginizer blocks repeated failed sign in attempts and logs the IP addresses that make them.
• Ameen Systems built and maintains the site over a cryptographically signed connection, reaching what an administrator reaches.

• Nothing you send is fed into an AI service. Form messages, support requests and the contents of your email are not passed to any external AI system and are not used as training material.
• No decision about a person is automated. A person reads what you send and a person answers it.
• The site makes no AI calls. Nothing you type into a page here is passed to a model.
• The site was built with AI assisted tooling, and some of the writing on it, including parts of this page, was drafted with AI assistance and then read, corrected and approved by a person before publication.

We may update this Policy from time to time. We will post the updated version with the Last updated date above. Material changes may be notified via email or site notice.

SC Palms and Psalms
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policies@scpalmsandpsalms.com · scpalmsandpsalms.com

Privacy contact: Privacy Lead